Customer Loyalti Towards Cosmetics Brand In Decorative And Skin Care Category


This study aims to determine the diffence between customer loyalty towards makeup (decorative) brands and skincare brands, the factors that influence the customers loyalty towards makeup brands and the factors that influence the customers loyalty toward skincare brands. The researcher using FGD and questionnaire methods to analyze customer loyalty towards skin care and decorative brands. It is found that customer loyalty towards skin care brands is significantly higher than customer loyalty towards decorative brands. Customers loyalty on makeup depends on its availability and halal status, while customer loyalty on skincare depends on its suitability on the customers skin and halal status.


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Detail Information

Bagian Informasi
Pernyataan Tanggungjawab
Pengarang Muhammad Zakky Azhari, SM., MSM - Personal Name
Sukma Maharani Putri - Personal Name
Edisi
No. Panggil
Subyek Customer Loyalty
Klasifikasi
Judul Seri
GMD Management
Bahasa English
Penerbit Tanri Abeng University
Tahun Terbit 2017
Tempat Terbit Jakarta
Deskripsi Fisik
Info Detil Spesifik

  Tags :
Customer Loyalty

Citation

. (2017).Customer Loyalti Towards Cosmetics Brand In Decorative And Skin Care Category.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd

 



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